Payment Guide

 

This guide explains how credit card payments are handled on the Xenalivra online store (hereinafter referred to as “we”). All transactions are completed through the website.

1. Accepted Cards

• We support multiple credit cards, including Visa and MasterCard

• The available payment options are displayed on the checkout page

Available options are shown at checkout.

2. How Payment Works

• Select credit card as your payment method at checkout

• Enter the required card details as instructed

• Once payment is confirmed, the order will proceed to processing

3. Payment Status

• Orders are considered valid only after successful payment confirmation

• Unsuccessful or incomplete payments will not be processed

4. Security Information

• Reasonable security measures are used during the payment process

• Card details are used only to complete the transaction

5. Currency and Charges

• All payments are processed in British Pounds (GBP)

• Displayed prices include applicable taxes, with no additional charges at checkout

6. Contact Information

If you experience any issues or have questions during the credit card payment process, you may contact us using the following contact details.

Address: 1009 GRIBBLE DR, FRANKLIN, OH 45005, United States
Telephone: +1 (845) 500-0534
Email address: support@xenalivra.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)