GDPR Policy
This GDPR Policy applies to your use of the Xenalivra online store (hereinafter referred to as “we”) and explains how data protection principles are applied when handling personal information. This policy is intended as a supplementary statement and does not replace the Privacy Policy.
1. Purpose of This Policy
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To outline the basic principles followed when processing personal information
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To explain user rights related to data protection in a clear and transparent manner
2. Data Processing Principles
When handling personal information, we follow these core principles:
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Information is processed only where necessary
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Data is used solely for purposes directly related to website services
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Reasonable measures are applied to protect data integrity and security
3. User Rights
Where applicable, you have the right to:
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Understand how your information is handled
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Request access to, correction, or updating of your information
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Request deletion of information under applicable conditions
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Withdraw previously given consent
Requests may be submitted through the contact channels available on the website.
4. Legal Basis for Processing
Information is processed based on appropriate grounds, including:
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Fulfilling orders and providing purchased services
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Communicating with users where consent has been given
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Meeting necessary compliance requirements
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Supporting website operation and preventing improper activity
5. Data Retention
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Information is retained only for the period required to fulfil service-related purposes
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Data that is no longer necessary will not be retained
6. Policy Updates
This policy may be updated to reflect operational or procedural changes.
Any updates will take effect once published on the website.
7. Contact Information
Telephone: +1 (845) 500-0534
Email address: support@xenalivra.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)